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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up window will open. It contains detailed info about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of video tutorials describing how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, have a look at our comprehensive FAQ database, which covers questions asked by actual individuals and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers in order to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer service technicians available 24x7 and ready to help you with any problem. Each support ticket you send will be answered within 60 minutes (the average trouble ticket response time is approximately twenty mins), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 327050

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com